Call Centre Solutions by divergent Communications

Our Call Centre Product launches in October 2024.

Call Centres

Everything you need at 2 simple prices.

Your Call Centre - Everywhere.

With a wide range of features including advanced reporting, call recording, wallboards and more, our Call Centre Solutions are perfect for businesses of all sizes. Like our Digital Voice offer, we run on the globally available Cisco network.

Whether you have 1 Agent or 1,000, our solution will scale to work with you. Combine the product itself with unbeatable pricing and you've got a winning combination.

Call Centre Pricing

An advanced solution for call centres around the world with everything you need for operational efficiency.

All Users Include

Call Recording.

Wallboards.

Mobile / Desktop Apps.

Available Worldwide.

No Annual Price Increase.

Online Management.

Voicemail.

Desk Phone Compatibility.

Call Transfers.

Contact Lists.

IVRs / Call Queues.

Agent.

Standard Call Centre Agent license with full calling functionality and Webex license for collaboration with the team.

Per Month

£17.50

Supervisor.

Additional Reporting & Call Functionality, Agents are able to escalate to Supervisors and more.

Per Month

£30.00

ACD / Call Queue (Per Month)

£5.00

Line Rental (Geographic - Per Month)

40p

Line Rental (03X - Non-Geographic - Per Month)

50p

UK Landline Calls (Per Minute)

0.6p

UK Mobile Calls (Per Minute)

1.3p

All prices shown are exclusive of VAT at 20%.

Call Centre FAQs

Not at all. Built on top of the Cisco network alongside our Webex Digital Voice offering, your Call Centre solution is available around the world with all of the same features.

Service focused on your success, not sales.

We're all about empowering you to be in control and never about making you reliant on us.

Get your own quotes, manage your own solution — Only get in touch with our team when you want or need to. We'll always be around to help you get the best from your service and not to push you in to "upgrades".